- Written by Jagat Mangaraj
- Category: Management
- Hits: 405
- By Dr. Jagat Mangaraj, Principal,
Institute of Hotel Management,Ahmedabad.
10th June, 2013. Hospitality Biz India.
Quite often I receive the feed back from the hotel Industry that the Institutes of hotel management do not produce quality manpower. These repeated complaints from the Industry really worries me. The complaints are many and different. Then I thought of the other professional educational Institutes like the IITs and IIMs and I tried to find out whether the relevant industry has the same view about the IITs & IIMs. I found that the 1st IIT was established in the year 1951 and the 1st IIM was established in the year 1961. The 1st IHM was established in Mumbai in 1954. Out of these mentioned educational institutes, IITs and IIMs have established themselves at the International level as the centers of excellence since then. But the IHMs are yet to achieve the same recognition & excellence that the IITs and IIMs have achieved. The IITs & the IIMs have started with the graduate programs and went on to add post graduate programs and subsequently Ph D programmes. But IHMs had started with 03yrs diploma programme and could not even upgraded in to 4 yrs degree programme, the masters programme still struggling to find its identity in the hotel industry. While analyzing the complaints of the Industry about the quality products from IHM, the concept of Six Sigma came to my mind. I thought if the concept of Six Sigma can be applied to few hotels then why it should not be applied to the IHMs so that the deficiencies if any in producing quality manpower, can be minimized or eliminated.